How much does Auto-Respond cost?
Pricing is per source: Yelp $99/mo, Thumbtack $99/mo, Facebook Messenger $49/mo, Facebook Lead Ads $19/mo, Google Local Services Ads $49/mo. AI Voice Agent is $10/mo per phone number plus $1 per billable minute used. Each active source incurs a separate monthly charge.
How fast can I deploy Auto-Respond on my Yelp or Thumbtack account?
Self-service setup typically takes about 5 minutes, and many supported accounts can be configured the same day. No coding is required. Connection, authorization, review, and third-party platform availability can affect activation time.
What happens if the AI cannot answer a customer question?
When the AI detects an out-of-scope question, it escalates to your team via SMS, email, or your CRM with full conversation context. You can configure escalation thresholds to ensure your team is notified when necessary.
Will the AI actually sound human, or will customers know it's a bot?
The AI uses your brand voice, references the customer's specific job details, and adapts tone based on inquiry type. Customers engage in full conversations without realizing they are talking to an AI.
How do I cancel or pause a source?
Cancel future source renewals online from the Billing area; the confirmation shows when cancellation takes effect. The Pause control stops service activity but does not substitute for canceling the recurring charge.
What is speed-to-lead and why does response time matter?
Speed-to-lead is the time between a lead inquiry and your first reply. Responding in under 5 minutes makes you 21x more likely to qualify the lead than responding in 30+ minutes. Fast responders gain higher search visibility on platforms like Yelp and Thumbtack.
Set up Auto-Respond today and enhance your customer communication effortlessly.