| Support load |
fewer questions reaching a human |
down |
Support load changelog |
| Upkeep time |
less time keeping the docs true |
down |
Upkeep time changelog |
| Manual checks |
fewer things somebody has to check by hand |
down |
Manual checks changelog |
| AI spend |
less money burnt on model calls |
down |
AI spend changelog |
| Broken pages |
fewer pages that are broken or unreachable |
down |
Broken pages changelog |
| Time to answer |
readers reaching an answer sooner |
down |
Time to answer changelog |
| AI citations |
more answers from assistants that cite you |
up |
AI citations changelog |
| New markets |
audiences the docs did not previously serve |
up |
New markets changelog |
| Organic traffic |
more readers arriving from search |
up |
Organic traffic changelog |
| Conversion |
more readers doing the thing the page was for |
up |
Conversion changelog |
| First-visit bounce |
fewer first visits ending in nothing |
down |
First-visit bounce changelog |
| Repeat readers |
more readers coming back |
up |
Repeat readers changelog |
