Channels
Why the channel decides the outcome#
You can require your own team to adopt a tool. You cannot require a candidate mid-process or a client mid-deal to install anything, create an account, or learn your workflow. Every extra step there is a place where the thread dies.
So Vela does not ask for one. It answers on email, replies to a text, picks up a WhatsApp thread, and works inside Slack or Teams for the internal side.
Email (Gmail and Outlook)
The primary channel and the one most external coordination lives in. CC Vela on a thread and it participates as another party on that thread — visible to everyone, in context, with the history intact.
SMS
For candidates and clients who answer texts faster than email. Vela can start on email and continue over SMS with the same context.
Essential for international candidates and clients, where WhatsApp is the default professional channel rather than an informal one.
Slack and Teams
For the internal half of coordination — checking interviewer availability, confirming who is covering a round, keeping the hiring team in the loop without another email thread.
Phone
For the cases where nothing else has worked and the meeting still needs to happen.
No links, no logins, nothing new to learn#
The test Vela is built against: a candidate should be able to go through your entire interview process without ever knowing scheduling software was involved. They reply to a normal email from a coordinator and get a normal calendar invite.
Related: Time Zones, How Vela Works.